Time Limit Promotion
Local Hong Kong Order:
1. Free Shipping for all Hong Kong Local Order!
1. Buying more than one? International shipping is only $0.99 per additional item!
2. Please be informed that due to the Omicron virus (makes air flight decreased dramatically), all normal Air Mail from Hong Kong to worldwide is very unstable. It will be more safe to use Express Delivery.
1. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3-7 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Pickup at Admiralty MTR Station and SF-Express courier.
Pickup at Admiralty MTR Station– is FREE for all local orders and you will be awarded HK$ 20 gift card. Pickup Email will be sent to you once the order is ready to pickup (processing time is around 3-7 working days).
SF-Express Courier – is FREE for all local orders and it takes approximately 3 working days for delivery once the order is ready to delivery (processing time is around 3-7 working days)
Hong Kong Post Office Courier – is FREE for all local orders and it takes approximately 3 working days for delivery once the order is ready to delivery (processing time is around 3-7 working days)
All international delivery is via Hong Kong Air Mail Packets (no tracking number) or eExpress depending on the location. The average shipping time is around 1 - 4 weeks from the purchase date. The delivery time to different locations varies significantly.. However, rest assured that your order is safely on its way and may track its status here.
If you are in a hurry production + shipping time can be reduced for an additional cost of US$16 (DHL/UPS/EMS/FEDEX).
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
2. SHIPPING & DELIVERY POLICY
Please do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information.
For Local Order: We also accept payments via ATM or inter-bank transfers.